Many thanks to Zack and all the staff for a job well done. Took my 2011 Matrix for new ball joints, front coil springs, shocks & wheel alignment. Rides like new now. Best surprise was my final bill came in at $120.00 lower than the original quote !! Zack & his staff have a wealth of knowledge & expertise – Second to none. Can easily see now why customers travel from far & wide to get serviced here. Free courtesy cars also. Highly recommend Ottawa Pre-Owned for their honesty, superior customer service & Top Quality repairs